Questions, answered.

Carviora launches on 1 January 2027, starting in Riyadh then expanding to more Saudi cities. Leave your details and we will tell you the moment we open.

Towing and vehicle transport, roadside assistance (battery, fuel, tires, lockouts), mobile technician visits, partner service centers, inspection and diagnostics, and corporate fleet services.

You send one request with your pickup location and destination, a certified tow provider accepts it, and you follow the truck on a live map until it arrives. You approve the price before the truck moves and pay in stages.

Yes. You approve an itemized quote before any work begins, and you pay in stages after approving each completed stage. No surprises on the invoice.

No, displayed prices exclude VAT. VAT of 15% is added at checkout and shown itemized on your tax invoice.

mada, Visa and Mastercard through a secure payment page. We never see or store card numbers.

Not without your approval. If extra work is found during the repair, you receive a new quote to approve or decline.

You receive photos and a report for every stage, and you approve each stage before paying for it.

A membership covers emergencies only. Carviora brings towing, repair, maintenance and the vehicle record into one flow.

We start in Riyadh, then expand to Jeddah, Dammam and more Saudi cities after launch.

By email, phone or WhatsApp listed on the contact page, or through the message form on the same page. Every support request gets a ticket number, and you can follow its status from your account until it is closed.

A graduated price per vehicle per month, excluding VAT: 1–50 vehicles at SAR 9, 51–200 at SAR 8, 201–500 at SAR 7 and above 500 at SAR 6.5. Annual billing means paying 10 months and getting 12. The Founding 20 offer appears on the subscribe page while places remain.

An offer for the first 20 subscribing fleets: an annual contract paid monthly at the annual-plan rate (monthly total × 10 ÷ 12), with 4 free months at the start of the contract, and your price locked while the subscription stays active. Cancelling before 12 months adds payment of the value of the free service months you actually used (not a fee or penalty) based on the free months you actually used. The offer appears on the subscribe page while places remain.

Yes, from the Manage subscription page at any time; cancellation takes effect at the end of the paid period. For Founding 20 contracts, cancelling before 12 months makes the value of the free service months you actually used (up to 4) payable at the discounted rate incl. VAT, and the exact amount is shown before you confirm.

No. Carviora runs from the mobile app and the dashboard, with no hardware to install.

No. Carviora controls maintenance, breakdowns and towing, and works alongside the fuel provider you already use. Upload the fuel statement and it appears in each vehicle's record.

Yes, 30 days.

The subscription includes: fuel management (a receipt photo read by AI, plus fuel-statement import), a maintenance record per vehicle, drivers and vehicle assignment, vehicle documents with expiry alerts, the AI assistant, and subscriber perks (a special discount on services and dispatch priority). It does not include the cost of towing, repair or parts — paid per request after your approval.

Monthly billing: the full price with no discount. Annual billing: pay 10 months, get 12.

You pay the value of the free service months you actually used (up to 4) at the discounted monthly rate, plus 15% VAT — the price of service months you already used, not a fee or penalty. The exact amount appears on the Manage subscription page before you confirm, an invoice is issued with a pay link, and your place is not released back to the Founding 20 counter. After 12 months nothing is due for the free months.

Register your interest on the providers page before launch and our team will contact you to complete certification. Centers are checked for certification, equipment and parts sourcing before joining. Joining is free.

Yes. Registration and approval are completely free.

Your commercial registration or freelance document, plus any certifications for your activity.

Requests reach your app with the location, scope and approved price — you accept what fits you.

After each approved stage, earnings settle to your registered bank account within a short period.