Service Delivery Policy
Last updated · Version 1
Who we are
Carviora is a platform operated by Partnora Company (شركة بارتنورا), Commercial Registration 7055194703, Building 3669, Prince Saad Bin Abdulrahman Al Farei St, Al Fayha, Additional No. 8862, Riyadh 14253, Saudi Arabia. Contact: info@partnora-sa.com · +966 59 914 6670.
Digital service
The Carviora Fleet subscription is a digital service. Nothing is shipped physically.
Activation
Your account is activated within 1 business day of successful payment.
For subscriptions made before launch, activation happens on the launch date.
We confirm activation by email to the address you gave us.
Field services
Towing, repair and other field services are delivered by independent providers per request, after you approve the price.
Governing law and language
These terms are governed by the laws of the Kingdom of Saudi Arabia, and the competent courts of the Kingdom have jurisdiction over any dispute. This text is published in Arabic and English; if they differ, the Arabic text prevails.
This text is published in Arabic and English. If they differ, the Arabic text prevails. The laws and courts of the Kingdom of Saudi Arabia govern.